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Desktop Integration Siebel Agent Guide > DISA Supported Features > Web Notifications for Siebel CTI > How it WorksThe following is a typical flow of the Web Notifications feature:
If there are multiple incoming calls or chats, multiple notification pop-up windows will appear. On clicking inside a notification pop-up window, all of the existing pop-up windows will close. Multiple chats at a time can be initiated from the Siebel application. |
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