Desktop Integration Siebel Agent Guide > DISA Supported Features > Inline Attachment Editing >
Viewing files
To view a file or multiple files at once:
- Select a file or multiple files in the Attachments applets, such as Contact Attachment applet.
TIP: To select multiple files, when using the mouse to select file record, hold Ctrl or Shift key in the keyboard.
- Click the View Files button to open one file or multiple files one after another.
NOTE: From DISA 2.17.4 release onward, by default the files will open in read-only mode. This can be changed by modifying IAEViewFileAsReadonly option in DISA configuration file config.properties. By default, IAEViewFileAsReadonly=true. By changing IAEViewFileAsReadonly to false, files will open in normal mode.
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