Siebel CRM Siebel Mobile Guide: Disconnected Siebel Innovation Pack 2017, Rev. A E52427-01 |
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This topic describes how to log in to Siebel Mobile on your mobile device.
Note : Siebel Mobile disconnected applications are supported only on Safari and Chrome browsers. |
To log in to Siebel Mobile
Start the browser on your mobile device.
Type the URL address for the Siebel Mobile disconnected application in the following format:
http://<web site domain>/<objmgr>/<lang>
For example, if the Web site is www.localhost.com and the Siebel Application Object Manager component (Objmgr) is epharmam_enu, salesm_enu, servicem_enu, then the URL is as follows:
http://www.localhost.com/epharmam/enu http://www.localhost.com/salesm/enu http://www.localhost.com/servicem/enu
Do not use a previous URL (with SWE commands) because the connection to the server might fail. You can also create an icon on your iPad for the mobile application, and tap this icon to start the application, rather than typing the URL address each time to start the application. Siebel Mobile disconnected applications have their own URL addresses, which are different from the URL addresses that you use to access the Siebel applications on a desktop. You can access Siebel Business Applications with full functionality on your mobile device browser by logging in using the appropriate URL address.
Type your login credentials, for example, as follows:
UserID: JSmith
Password: password
Note : In offline mode, you will not be prompted to re-enter your login credentials when you relaunch the mobile application after performing a full download. |
(Optional) Tap the HTML5 Browser Compatibility link on the login screen to show your browser's compatibility with HTML5 features.
HTML5 is a core technology markup language of the Internet and is used to structure and present content on the Web. If an HTML5 feature is not compatible with your browser, then you can tap the question mark icon to review more information about that feature and about the limitations that you might experience in the Siebel CRM application because of its incompatibility.
Tap Login, and then tap Increase when prompted with the following message:
Do you want to allow "http://localhost" to use up to 50MB of storage on your iPad
When you log in to Siebel Mobile disconnected applications, you are connected to a unique mobile-enabled, and offline-enabled Siebel Application Object Manager for the Siebel application. By default, you log in to Siebel Mobile disconnected application in connected mode, where you are connected to the Siebel Server. Notice that the airplane icon on the application banner is solid, which indicates a connected state.
If this is your first time logging in to the application, then accept the Siebel Mobile End User License Agreement when prompted; otherwise, you will not be able to continue.