Siebel Field Service Guide > Barcodes > Process of Managing Records with Barcode Readers >

Updating Records with Barcode Data (End User)

You can use a barcode reader to update existing records in Siebel Field Service.

This task is a step in Process of Managing Records with Barcode Readers.

To update a record with barcode data

1. Navigate to the view that is to receive the barcode data.

   The header of the appropriate applet in the view contains: a Barcode New button (a chart with a plus (+) icon), a Barcode Update button (a chart with a pencil icon), and a field with a drop-down list.

2. Click the Barcode Update button.
3. In the drop-down list next to Barcode Update, select the type of data associated with the barcode (for example, a part number).

   You can select a value in the drop-down list only if multiple values appear in it. Administrators set up the values in this drop-down list. For more information, see Setting Up the Barcode Interface.

4. Select the record to receive the barcode data.
5. Scan the barcode.

   The appropriate field in the selected record is populated with the barcode data. If the field already has a value, then the barcode data replaces the value.