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About Histories and Futures Functionality

The Histories and Futures functionality of Siebel Hospitality allows you to capture, aggregate, and analyze historical and future Information about meetings and other events. This information can include sleeping rooms (reserved, booked, picked up, and complimentary) at 30, 60, and 90 day intervals, food and beverage (F&B) items, function spaces, and similar data.

Siebel Hospitality can store historical and future information for multiple years in the past and future. Historical and future information is made available to help users make selling, inventory management, and forecasting decisions. Historical and future information can be sent to another property along with an initial opportunity or quote.

Users of Histories and Futures functionality might include sales managers, event managers, directors of sales, and revenue managers. Histories and Futures functionality might also be used by a global sales office (GSO), sometimes called a virtual reservation office, which books sleeping rooms, meeting rooms, group blocks, and so on, on behalf of the property.

You can capture and use historical and future information regardless of whether your property or another property fulfills the events. You can capture and use historical and future information from competitor properties, which are properties not under the same ownership as your property, and which might share only a minimum of information. You can also capture and use historical and future information from sister properties, which are properties under the same ownership as your property. Sister properties might share information, leads, employees, and management staff.

For example, suppose one of your customers held a meeting at your property last year. This customer purchased F&B items, a function space, and sleeping rooms for the meeting. This year, you can use the data from the meeting that occurred last year as a basis for booking another, similar event.

When the status of a quote becomes Definite, the record becomes historical information. After a record has reached a status of Definite, statistical information accumulates against the record. This statistical information includes, but is not limited to, room block details (blocked and actual), room revenues, and function revenues.

Histories and Futures Data

You can use Histories and Futures functionality to capture event history or future information such as the following:

• Event dates
• Fulfilling properties, whether sister properties or competitor properties
• Total revenues, including revenues derived from rooms, rentals, and F&B items
• Complimentary, suites, and comments
• Room block information, including agreed, blocked, picked-up (30 day prior, 60 day prior, and 90 day prior), actuals, wash percentage, no shows, and Average Daily Rate (ADR)
• Function information, if available, including agreed, expected, guaranteed, and actual attendees; equipment, audio-visual (AV), and F&B details; and comments
• Housing methods, including rooming lists, individual call-ins, and so on