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Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Setting Up Server Components for Siebel Loyalty > Setting Up the Real-Time Server ComponentTo set up the real-time component, you must configure several parameters. In addition, you can choose whether to run this component in synchronous or asynchronous mode. NOTE: If your company has multiple Siebel Business Applications installed, then these parameter settings only affect Siebel Loyalty, and not any of the other applications. Setting Parameters of the Real-Time ComponentTo configure parameters for the Loyalty Engine real-time component, perform the steps in the following procedure. To set parameters for the Loyalty Engine real-time component
Configuring the Processing Mode of the Real-Time ComponentWhen the user clicks the Process button, the real-time component can process the request in one of the following modes:
The decision about which mode to use depends on the load in the deployment. There is typically a satisfactory response time in synchronous mode with a few hundred users and a light to medium load. You must use asynchronous mode if there are thousands of users all using real time processing, which is not common. In a typical deployment, real-time processing is not used heavily, so Siebel Loyalty runs in synchronous mode by default. The following procedure describes how to configure the processing mode. |
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