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Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Defining Loyalty Products, Price Lists, and Catalogs > Setting Up Products for Redemption by Siebel LoyaltyTo allow members to obtain products, you must set up the product to allow the redemption of loyalty points, or a combination of loyalty points and currency (Points plus Pay). In the product record, you must specify how much the product is worth in points, or a combination of points and currency. To set up products so members can pay for products with a combination of points and currency, in the product record, you specify: In a sales transaction for that product, when you specify a number of points that is less than the total points needed to redeem the product, Siebel Loyalty uses the following formula to calculate how much money is needed to complete the purchase: [Member's Price] = [List Price] - ([Cost Per Point] * [Points to Use]) CAUTION: You cannot use pricing models or pricing factors to price products that members get by redeeming loyalty points. To set up products for payment with multiple modes (either points, or a combination of points plus pay) see the information on the Payment Mode field in the following topics:
For both airline and nonairline products, you can set prices in: Points, Points by Distance, or Points by Zone. You can use different currencies when you set up the pay component of when you set up the points and pay combination. The following procedure shows how to set up a simple nonairline product for redemption with Loyalty points. To set up a product for redemption with Loyalty points
For more information on product redemption, see Setting Up Siebel Loyalty Redemptions. For more information about setting up products, see the chapter on basic product administration in Siebel Product Administration Guide. |
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