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Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Defining Lists of Values for Siebel Loyalty > Defining Loyalty Social Media ChannelsSiebel Loyalty can be integrated with social media channels, such as Facebook© or Twitter©, using Oracle Social Relationship Management cloud services. If you have implemented Oracle Social Relationship Management, then you must create a list of values entry for each specific social media channel that you want to integrate with Siebel Loyalty by performing the steps in the following procedure. For detailed information on Oracle Social Relationship Management cloud services, see Siebel CRM Social Media Guide. To define social media channels
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