Siebel Marketing Installation and Administration Guide > Installing and Configuring Email Marketing > Process of Configuring the Email Sending Daemon >

Verifying the Email Sending Daemon Installation

At this point, you can test the installation of the Email Sending Daemon. To verify that the installation was successful, you start the Email Sending Daemon and then perform several verification steps. For information about testing how the Email Marketing components and the Marketing application work together, see Process of Testing the Email Marketing Components with Siebel Marketing.

This task is a step in Process of Configuring the Email Sending Daemon.

Starting the Email Sending Daemon on a Windows Server

The following procedure describes how to start the Email Sending Daemon on a Windows server.

To start the Email Sending Daemon on a Windows Server

1. From the Start menu, choose Settings and then the Control Panel menu item.
2. In Control Panel, choose Administrative Tools and then Services.
3. Right-click the Email Sending Daemon service and select Start.

Starting the Email Sending Daemon on a UNIX Server

The following procedure describes how to start the Email Sending Daemon on a UNIX server.

To start the Email Sending Daemon on a UNIX server

1. Open a window and navigate to the Email Sending Daemon install directory.
2. Enter and run the following command:

   ./tomcat-ctl.sh start &

3. Optionally, you can enter and run the following commands:

   ./tomcat-ctl.sh start &; tail -f logs/esd.log

   NOTE:  The first command (./tomcat-ctl.sh start &) launches the daemon. The second command (tail -f logs/esd.log) displays output to the esd log as it is running without generating a read lock on the file. A read lock would prevent these commands from working.

Verifying the Email Sending Daemon Installation

The following procedure describes how to verify the Email Sending Daemon installation.

To verify the Email Sending Daemon installation

1. Open the esd_InstallLog.log file located in the esd installation directory and read the summary at the start of the file.

   Make sure it says that the installation was successful with no warnings or errors. If there are warnings or errors, then you must identify the cause and fix the error.

2. Verify that the Email Sending Daemon Windows Service or UNIX process runs and stays running without an error message.
3. Verify that a esd.log file exists in the following directory:

   esd installation directory\logs\esd.log

4. Verify that the following text is in the esd.log file:

   INFO OnPremiseAppListener ESD is licensed.

5. Make sure there are no ERROR or WARN level messages in the esd.log file.
6. Confirm that the Email Sending Daemon Web container is running.

   NOTE:  You need the port number that you obtained in Configuring the SOAP Communications Port.

   Verify that you can open the following Web page without error using Internet Explorer:

   http://email_sending_daemon_server_hostname:email_sending_daemon_soap_port/esd/soaprpc