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Siebel Marketing Installation and Administration Guide > Installing and Configuring Email Marketing > Process of Configuring the Bounce Handler Daemon > About Creating Classification Rules for Bounce MessagesYou can extend the Bounce Handler Daemon's ability to recognize different categories and types of bounces by creating rules that specify how values in the delivery status notification messages received for undelivered emails are to be classified. You create new bounce classification rules in the following files, which are located in the bhd_install_home
You can create as many bounce message classification rules as required for your Siebel Marketing environment. If you create custom classification rules, then bounce messages are classified using these custom rules. If you choose not to create custom classification rules, or if the Email Marketing Server cannot find a match for an undelivered email in the custom classification rules you create, then bounce messages are classified using standard Siebel Marketing functionality. Note that you cannot customize the following Bounce Handler Daemon processing functionality:
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