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Siebel Public Sector Guide > Managing Benefits Cases > Changing Data in Effective Dating Records > Adding Effective Dating RecordsFor the records that administrators set up as effective dating records, agents can select the effective date of the record addition. Also, records that are added because of data received from an external application, such as a self-service Web site, can have an effective date of the record addition. For more information about working with effective dating for records, see About Effective Dating for Field Values and Records. To add an effective dating record
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