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Implementing EAI File Handling Changes for Siebel Reports Generation

For Siebel Fix Packs 8.1.1.11 and 8.2.2.4, a new EAIFileTransportFolders enterprise parameter was introduced. This parameter allows you to restrict write access for the EAI File Transport to specific folders within the Siebel file system. However, for report generation to work properly, you must change the value of this parameter specific to your deployment. For more information about this new feature, see Transports and Interfaces: Siebel Enterprise Application Integration.

This task is a step in Roadmap for Integrating Oracle BI Publisher with Siebel CRM for First-Time Installations.

NOTE:  This task applies to both Windows and UNIX environments.

CAUTION:  For interactive and scheduled report generation to work properly, you must set the EAIFileTransportFolders enterprise parameter, otherwise report generation fails.

To implement EAI file handling changes for Siebel Reports generation

1. Navigate to the Administration - Server Configuration screen, Enterprises, and then the Parameter view.
2. In the Name field in the Enterprise Parameters list, query for EAI File Transport Folder List.
3. For the value, enter the following:

   c:\SIEBSRVR_ROOT\ses\siebsrvr\xmlp\reports;c:\SIEBSRVR_ROOT\ses\siebsrvr\xmlp\data

   where:

   SIEBSRVR_ROOT is the actual path where the Siebel Server is installed.

   NOTE:  For report scheduling, you must first add the SIEBSRVR_ROOT\ses\siebsrvr\xmlp\data directory. By default, this directory is not available.

4. Restart the Siebel Server.
5. (For Siebel Mobile Web Client and Siebel Developer Client only), do the following:
   1. Add a new section in the application.cfg file as follows:

   [EAIFileTransportConfigSubsys]
   EAIFileTransportFolders = c:\SIEBSRVR_ROOT\ses\siebsrvr\xmlp\reports;
   c:\SIEBSRVR_ROOT\ses\siebsrvr\xmlp\data

   2. Update the following section in the application.cfg file as follows:

   [XMLPJvmSubsys]

   FullName = XMLPJvmSubsys

   Description = XMLP Java Business Service Subsystem Parameters

   SubsysType = JavaContainerSubSys

   CONTAINERURL = http://<ServerName>:<port>/siebel/jbs

   where:

   Port is the port number used for the config agent port parameter.

For more information, or if you receive error message SBL-RPT-50524 or SBL-EAI-50228 (even if you have applied Siebel CRM Fix Pack 8.1.1.11), see 1551684.1 and 1542583.1 (Article IDs) on My Oracle Support.