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Siebel Approval Manager Guide > Configuring Siebel Approval Manager >
Defining the Fields for Use Throughout the SAM Application
Oracle Siebel delivers numerous defined internal fields with the SAM application. You can use the Fields page to add the defined fields to be displayed throughout the SAM application and modify the default labels for each of the fields. In other words, the Fields page enables you to reuse many of the shipped fields to store the data that is populated from your issue tracking system. The fields that are shipped, such as CUSTOMER or PRIORITY, can be reused for any purpose by changing the default label. This new label is then displayed throughout the SAM application instead of the old default label.
Table 8. The following table describes the fields in the Fields page.
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Field column |
This column contains the internal system fields in the Fields page. |
Default Label column. |
This column contains the default label of the current field. To change any label, click that label and type the new label over the current one. If it is left blank, the system name is displayed. |
List Order column |
This column contains the order of the current field in the Approval Requests section on the SAM Home page. If a field has a List Order set to Hidden, that field is not displayed in a table on the Approval Requests section. |
To define the fields that will be displayed on the SAM Home page
- From the SAM Home page, select the Main Menu button.
- Select the Administration option.
- Select the Fields option from the Administration drop-down list.
The Fields page appears.
- Optionally, modify the default labels.
- In the Default Labels column, click the label of the field that you want to modify.
- Type the new label.
- Repeat step 4a and step 4b to modify additional labels.
- Optionally, modify the list order of the fields.
- In the List Order column, click the list order of the field that you want to modify and type the new list order number.
- To set a field to Hidden, remove the current value of the field in the List Order column and click (or tab) out of that field.
The value automatically changes to Hidden.
- Repeat step 5a and step 5b to modify the list order of other fields.
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