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Specifying Messages


You use the Messages page to create and customize the messages that are used in validation error messages, email communication, or tracking system updates. For example, if you want a validation error when an invalid value occurs for the Target Release field, you could create a message with the text Invalid value for {TARGET_RELEASE}.

Table 11. The following table describes the fields in the Messages page.
Field/Column
Description

Add (plus) button

Click this button to add new messages.

Message Name column

This column contains the name of the given message. Notice that the message name must be unique for each message.

Text column

This column contains the text of the given message. You can click the link to open the Message Details dialog box where you can edit the corresponding message.

Delete button

Click the Delete button to delete the corresponding message from the SAM application.

To add an new message

  1. From the SAM Home page, select the Main Menu button.
  2. Select the Administration option.
  3. Select the Messages option from the Administration drop-down list.

    The Messages page appears.

  4. Click the Add button in the Messages page.

    The Message Details dialog box appears.

  5. In the Message Name field, enter the name of the message.
  6. In the Message Text field, enter a message text.
  7. Optionally, use the Insert Field Value into Text drop-down list to insert the field value from the approval request record.
    1. Place the cursor in the message text where you want to insert the field value.
    2. From the Insert Field Value into Text drop-down list, select the name of the field whose value you want to insert into the message text.
  8. Click the OK button.

To modify an existing message

  1. From the SAM Home page, select the Main Menu button.
  2. Select the Administration option.
  3. Select the Messages option from the Administration drop-down list.

    The Messages page appears.

  4. In the Text column, click the text link for the message that you want to modify.

    The Message Details page appears.

  5. Modify the message name and message text as required.
  6. Optionally, use the Insert Field Value into Text drop-down list to insert the field value from the approval request record.
    1. Place the cursor in the message text where you want to insert the field value.
    2. From the Insert Field Value into Text drop-down list, select the name of the field whose value you want to insert into the message text.
  7. Click the OK button.
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