Siebel Approval Manager Guide > Using Siebel Approval Manager >

Reviewing Requests

You can use the SAM Home page to view and approve the requests that are submitted to you for approvals.

To review a request through the Approval Request Details page

1. From the SAM Home page, select the Pending My Approval option from the Approval Requests drop-down list.

   The Approval Requests section is filtered and it displays only requests that have an approval action pending by the current user.

2. Click the approval ID link of the request that you want to review.

   The Approval Request Details page appears displaying the action buttons, including the Cancel button and others that are configured for this profile's workflow.

3. Review the request.
4. Click an appropriate action button based on your review (for example, Approve button or Reject button).

   If email notification is configured, then the SAM application sends an email to the next reviewer in the approval workflow as well as the request owner and/or manager.

   The status of the request is also changed to the next status in the approval workflow.

To review a request through email

1. Open the Submitted for Approval email that was sent from Siebel Approval Manager.

   When you receive the Submitted for Approval email as an approver, all action buttons that are on the Approval Request Details page are also on the email.

2. Review the email and click an appropriate action button on the email to send the subsequent email.

   The SAM application is updated accordingly as if you reviewed the request using the Approval Request Details page.