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Siebel Server Sync Guide > Configuring Siebel Server Sync for Microsoft Exchange Server > Configuring Support for Items Archived in Microsoft OutlookSSSE cannot distinguish between task and calendar items that have been archived and those that have been deleted from the message store. If an item is archived from Microsoft Outlook, then SSSE interprets this as a deletion of the item and deletes the corresponding record in Siebel Business Applications. However, you can choose to maintain Siebel records for calendar or task records that have been removed from the user's Microsoft Exchange message store due to archiving by specifying a value, in days, for the ArchiveGracePeriod parameter. This task is an optional step in Roadmap for Configuring SSSE. When you specify a value for the ArchiveGracePeriod parameter, SSSE determines whether an activity or appointment that no longer exists in Microsoft Outlook has been deleted or archived as follows:
For example, if you specify a value of 7 for the ArchiveGracePeriod parameter, then SSSE treats a meeting that is older than 7 days, and that no longer exists in Microsoft Outlook, as an archived item. If the meeting was scheduled to occur less than 7 days ago, then it is treated as an item that was intentionally deleted (for example, because the meeting was cancelled) and is removed from Siebel Business Applications. If you do not specify a value for the ArchiveGracePeriod parameter, then all items archived from a user's Microsoft Exchange message store are treated as deleted items. The following procedure describes how to specify a value for the ArchiveGracePeriod parameter. |
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