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Siebel CRM Siebel Security Guide
Siebel Innovation Pack 2017, Rev. A
E24814-01
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Security Considerations for Unicode Support

Siebel Business Applications support Unicode. For comprehensive Unicode compliance, consider the following encryption and authentication issues.

Using Non-ASCII Characters in a Unicode Environment

  • For database authentication, the user ID and password must use characters that are supported by the Siebel database.

  • Login problems might occur if you log into a Unicode Siebel site, then use Web Single Sign-On to access a third-party Web page that does not support Unicode. Make sure all applications accessible from Web SSO are Unicode-compliant.

Logging In to a Siebel Application

Make sure that the characters used in the login form are supported by the Siebel database.

Encrypted Data

Siebel Business Applications provide AES encryption to encrypt data for sensitive information such as credit card numbers. For encryption with Unicode, you must use AES encryption. For more information, see "About Data Encryption".