Siebel Self Service Administration Guide > Administering Siebel Self Service > Process of Setting Up Office Locations >

Creating Divisions for Office Locations


Before you create office locations, create the divisions for office locations.

This task is a step in Setting Up the Knowledge Base for Siebel Self Service.

To create a division for an office location

  1. Navigate to the Administration - Group screen, then the Internal Divisions view.
  2. In the Divisions list, add a record, and complete the necessary fields.

    Some fields are described in the following table.

    Field
    Comments

    Organization Flag

    Select this check box if the division is associated with an organization.

    Partner Flag

    Displays a check in the check box if the organization is a channel partner. You select the check box in the Partner Flag field for the organization in the Organizations view of the Administration - Group screen to indicate that the organization is a channel partner.

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