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Siebel Self Service Administration Guide > Administering Siebel Self Service > Process of Setting Up Office Locations > Linking Search Results to Map ServicesIn the preconfigured Siebel Self Service application, search results for office locations are not linked to map services. Application administrators can link search results for office locations to map services so that customers can view applicable directions and a map from an online map service provider. Some map service providers follow:
To link search results for office locations to a map service provider, you must change the user property values in the Service Provider Search Engine business service in Siebel Tools. The URL address format and variable values depend on the URL call of the service provider. Review the latest URL syntax of the map provider. For information about Siebel Tools, see Using Siebel Tools. This task is a step in Setting Up the Knowledge Base for Siebel Self Service. |
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