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Siebel Installation Guide for Microsoft Windows > Creating the Siebel Installation Image on the Network > Troubleshooting Siebel Image CreationWhen you run Siebel Image Creator, the utility validates the integrity of each JAR file that it processes as it creates the Siebel image. Consequently, it is unnecessary to validate the JAR files beforehand. If a JAR file is invalid for some reason, then Siebel Image Creator displays a message to this effect. Obtain a new copy of the JAR file and rerun Siebel Image Creator in order to include the content in the Siebel image. Rerunning Siebel Image Creator might also be necessary in some other cases identified in this topic. When you run Siebel Image Creator and create a Siebel image successfully, the files in the Siebel image have the same timestamp as the corresponding files that were included in the JAR files. When you rerun Siebel Image Creator, it will not replace any files that have the same or a newer timestamp. Rerunning Siebel Image Creator might be necessary in the following cases:
TIP: Keep track of the operating systems, Siebel modules, and languages in your Siebel image for the applicable version. If you have to rerun Siebel Image Creator, then reselect the options that you require to complete the Siebel image. You might also have to run Siebel Image Creator multiple times if you intentionally processed only some of the Siebel modules that you require and have to process the JAR files in multiple batches. Siebel Image Creator LoggingSiebel Image Creator logs details about its processing in the file log.txt, which is created in the top-level directory that you specified for the Siebel image (for example, Review the log file to identify where problems occurred when you created the Siebel image, such as in the following cases:
Installer Errors and the Siebel ImageYou must validate that the Siebel image was created correctly for all of the applicable modules. However, installation errors sometimes indicate problems in the Siebel image. If, when you run a Siebel installer, errors are returned about missing or corrupt files, then remove all of the files generated by Siebel Image Creator for any module that was incompletely processed, make sure that you have all of the JAR files that you require (including those representing third-party files), and then run Siebel Image Creator again to recreate the Siebel image for that module. For installation instructions, see Installing Siebel Business Applications Server Modules and other chapters for installing particular Siebel modules. For installation requirements, see Requirements for Installing and Configuring Siebel Business Applications. For installation troubleshooting information, see Verifying and Troubleshooting Your Installation. |
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