Siebel Installation Guide for Microsoft Windows > Verifying and Troubleshooting Your Installation >
Verifying Network Connectivity for Mobile Users
Siebel Mobile Web Client users must be able to connect to the Siebel Remote Server, using TCP/IP, to synchronize with the master Siebel database. Make sure that you have the correct network software and hardware installed to support this connectivity and that your remote users are able to establish a TCP/IP connection to the server. To check connectivity, use the ping utility. Related Book
Siebel Remote and Replication Manager Administration Guide
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