Starting and Shutting Down a Siebel CRM Deployment

It is important to follow the correct sequence when starting or shutting down a Siebel CRM deployment, because several dependencies require that certain servers are running before others. Perform the following procedures to start or shut down your Siebel CRM deployment.

This topic contains the following information:

"Starting a Siebel CRM Deployment"
"Shutting Down a Siebel CRM Deployment"

Starting a Siebel CRM Deployment

This procedure describes how to start a Siebel CRM deployment.

To start a Siebel CRM deployment

Start the Siebel database.

For more information about this task, see your database documentation.
Start the Siebel Gateway system service.
Start any third-party software, if applicable.
Start the Siebel Server system service.

The Siebel Server must connect to the Siebel Gateway and Siebel database on startup.
Start the application container for each applicable installed module. To do so, run one of the following commands:

Windows. Execute SIEBEL_ROOT\applicationcontainer\bin\startup.bat.

UNIX. Execute SIEBEL_ROOT/applicationcontainer/bin/startup.sh.

The application container is automatically started only once, after installation. Before you start the application container manually, verify that its process is not already running: javaw.exe on Windows or javaw on UNIX. For more information about stopping and starting the application container, see the Siebel Installation Guide for the operating system you are using.

Shutting Down a Siebel CRM Deployment

This procedure describes how to shut down a Siebel CRM deployment.

To shut down a Siebel CRM deployment

Shut down the Siebel Server system service.

When the Siebel Server system service is shut down, it shuts down server components and tasks before shutting down itself.

Note:
To make sure that server components shut down properly, shut down Siebel Servers before shutting down the Siebel Server system service.
Shut down the Siebel Gateway system service

Note:
Make sure that all of the Siebel Servers are shut down before shutting down the Siebel Gateway service.
Shut down the application container for each applicable installed module. To do so, run one of the following commands:

Windows. Execute SIEBEL_ROOT\applicationcontainer\bin\shutdown.bat.

UNIX. Execute SIEBEL_ROOT/applicationcontainer/bin/shutdown.sh.

When you shut down the application container, verify that its process is not running: javaw.exe on Windows or javaw on UNIX. For more information about stopping and starting the application container, see the Siebel Installation Guide for the operating system you are using.
Shut down the Siebel database.

For more information about this task, see your database documentation.