Siebel Email Administration Guide > Managing Workflows for Siebel Email Response > Process of Modifying Workflow Processes >
Setting Up Junk Mail Processing for Certain Messages
Use the procedure in this topic to revise the eMail Response - Parse Junk Email workflow to detect messages that are sent from an email account. This task is a step in Process of Modifying Workflow Processes. To set up junk message processing for certain messages
- In Siebel Tools Object Explorer, select the Workflow Processes object.
- In the Workflow Processes list, query for a process name of eMail Response - Parse Junk Email.
- In the Workflow Processes list, select eMail Response - Parse Junk Email and then click Revise.
The status of the workflow changes to In Progress.
- In the Workflow Processes list, right-click eMail Response - Parse Junk Email and choose Edit Workflow Process.
The Business Process Designer appears.
- Right-click each decision step that you want to modify (such as Bad Sender?) and add the new value to compare with Process Property.
For example, you can create a condition with the values in the following table.
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Process Property |
One Must Match (Ignore Case) |
MsgSenderAddress |
In this example, the MsgSenderAddress property name is compared to Process Property. To complete this condition, enter the junk email address (for example, junk.email@example.com).
- In the History Toolbar, click Back to return to Siebel Tools.
- In the Workflow Processes list, right-click eMail Response - Parse Junk eMail and choose Validate.
NOTE: For information about validating workflow processes, see Running the Process Simulator.
- In the Workflow Processes list, select eMail Response - Parse Junk eMail and click Deploy.
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