This chapter includes information about how customers can use the Siebel eService Web site. It includes the following topics:

• Managing User Profiles on the Siebel eService Web Site
• Accessing the Siebel eService Web Site
• Obtaining Program Information on the Siebel eService Web Site
• Contacting the Web Site Host
• Accessing Twitter on the Siebel eService Web Site
• Managing Service Requests on the Siebel eService Web Site