Oracle® Secure Global Desktop

Platform Support and Release Notes for Release 5.4

Oracle Legal Notices
Oracle Documentation License

March 2018

E88358-01


Table of Contents

Preface
1 New Features and Changes
1.1 New Features in Release 5.4
1.1.1 New Default Login Experience for SGD Users
1.1.2 Automatic Start Up of the SGD Client Without Using Java Software
1.1.3 User Authentication with a Client Certificate
1.1.4 Application Authentication Using SSH Keys
1.1.5 Command for Reconfiguring a Single Host Gateway Deployment
1.2 Changes in Release 5.4
1.2.1 HTML5 Workspace Improvements
1.2.2 Forced Authentication Changes
1.2.3 64-bit SGD Client for Linux Platforms
1.2.4 Improvements for Load-Balanced Gateway Deployments
1.2.5 SGD Server Performance Improvements
1.2.6 Installation Program Changes for the SGD Client
1.2.7 Enhanced Client IP Address Information for SGD Gateway Deployments
1.2.8 X11 Forwarding Enabled for New X Application Objects
1.2.9 Changes for the SGD Enhancement Module
1.2.10 Changes for Kerberos Authentication
1.2.11 SecurID Agent Software Installation Requirement
1.2.12 Retirement of TeemTalk Emulator Software
1.2.13 Documentation Changes
2 System Requirements and Support
2.1 SGD Server Requirements and Support
2.1.1 Supported Installation Platforms for SGD
2.1.2 Supported Upgrade Paths
2.1.3 Third Party Components for SGD
2.1.4 Supported Authentication Mechanisms
2.1.5 SSL Support
2.1.6 Printing Support
2.2 Client Device Requirements and Support
2.2.1 Supported Client Platforms
2.2.2 Supported Proxy Servers
2.2.3 PDF Printing Support
2.2.4 Supported Smart Cards
2.3 SGD Gateway Requirements and Support
2.3.1 Supported Installation Platforms for the SGD Gateway
2.3.2 Network Requirements
2.3.3 SGD Server Requirements for the SGD Gateway
2.3.4 Third Party Components for the SGD Gateway
2.3.5 SSL Support
2.4 Application Requirements and Support
2.4.1 Supported Applications
2.4.2 Network Requirements
2.4.3 Supported Installation Platforms for the SGD Enhancement Module
2.4.4 Microsoft Windows Remote Desktop Services
2.4.5 X and Character Applications
2.4.6 Virtual Desktop Infrastructure
2.4.7 Oracle Hypervisor Hosts
2.4.8 Microsoft Hyper-V
2.5 Removed Features
3 Known Issues, Bug Fixes, and Documentation Issues
3.1 Known Bugs and Issues
3.1.1 12268127 – Backup Primaries List Command Returns an Error
3.1.2 12275351 – HyperTerminal Application Hangs in a Relocated Windows Desktop Session
3.1.3 12290728 – Audio Unavailable for X Applications Hosted on 64-Bit Linux Application Servers
3.1.4 12292281 – Application Startup is Slow on Solaris Trusted Extensions
3.1.5 12296955 – Windows Client Device Uses Multiple CALs
3.1.6 12300549 – Home Directory Name is Unreadable For Some Client Locales
3.1.7 12304903 – Print to File Fails for Windows Client Devices
3.1.8 13354844, 14032389, 13257432, 13117470, 16339876 – Display Issues on Ubuntu Client Devices
3.1.9 14147506 – Array Resilience Fails if the Primary Server is Changed
3.1.10 14221098 – Konsole Application Fails to Start on Oracle Linux
3.1.11 14237565 – Page Size Issue When Printing on Non-Windows Client Devices
3.1.12 14287730 – X Error Messages When Shadowing From the Command Line
3.1.13 14690706 – Display Issues on a Tablet Device When the RANDR X Extension is Disabled
3.1.14 15903850 – Printing From a Tablet Device Fails Sometimes
3.1.15 16003643, 17043257 – Currency Symbols Are Not Displayed Correctly on a Tablet Device
3.1.16 16244748 – SGD Client Does Not Install When Using a Sun Ray Client
3.1.17 16275930 – Unable to Access SGD Servers When Using the SGD Gateway
3.1.18 16310420 – External Keyboard Issue for iPad Tablets
3.1.19 16613748 – Unable to Generate Mobile Configuration Profiles For Some SGD Gateway Deployments
3.1.20 16814553 – Multiple Authentication Prompts When Accessing My Desktop Using a Safari Browser
3.1.21 16854421 – Unexpected Text Characters When Using Android Client
3.1.22 17601578 – Poor User Experience When Displaying Applications on Mac OS X Platforms
3.1.23 19996614 – Audio is Not Played on a Linux Client Device
3.1.24 20421590 – Lock File Issues With Oracle Access Manager WebGate
3.1.25 20220383 – Proxy Authentication Dialog Box Issue
3.1.26 20463642 – Credential Caching Issues for HTTP Proxy Authentication on Windows Clients
3.1.27 20506611 – Enhancement Module Installation Issue on Oracle Linux UEK R3
3.1.28 20676754 – Legacy Settings Present in SGD Gateway Setup Program
3.1.29 20678796 – Mac OS X Client Device Uses Multiple CALs
3.1.30 20693954 – Audio Recording Issue for Linux Clients
3.1.31 20821979 – tarantella status Command Returns Parser Errors
3.1.32 21478016 – Mac OS X SGD Client Issues
3.1.33 21530993 – ABRT Errors When Closing Oracle Linux 7 Applications
3.1.34 22563362 – OSS Audio Driver Module Issue on Oracle Linux Platforms
3.1.35 22639281 – UNIX Authentication Issue on Oracle Linux Platforms When Using the Kerberos PAM Module
3.1.36 23232908 – Issue With Context Parameter for Disabling Use of Java Plug-in Software
3.1.37 23305143 – Diffie-Hellman Parameter Generation is Slow During SGD Install
3.1.38 23592020 – Key Mapping Issues on Oracle Linux 7 Platforms
3.1.39 24311356 – Browser Workarounds for Using Untrusted Certificates with the HTML5 Client on Desktop Platforms
3.1.40 25687260 – Locate Pointer Issue on Linux Client Platforms
3.1.41 26273352 – Client Certificate Authentication Issues for Tablet Client Devices
3.1.42 26495194 – Seamless Window Issues for Adobe Reader
3.1.43 26928040 – Using Custom Certificates with iOS 10 Client Devices
3.1.44 27356306 – JKS Keystore Warning Messages
3.1.45 27498836 – x3270 Terminal Emulator Installation on Solaris 11 Platforms
3.2 Bug Fixes in Version 5.4
3.3 Providing Feedback and Reporting Problems
3.3.1 Contacting Oracle Specialist Support