1.2 System Requirements

The supported installation platforms for the SGD Gateway host are listed in the Oracle Secure Global Desktop Platform Support and Release Notes.

An sgdgsys user and a sgdgserv group are required on the SGD Gateway host. If this user and group are not present on the Gateway host, the following applies:

  • Linux platforms: The required user and group are created automatically when you install the Gateway package.

  • Oracle Solaris platforms: During installation, you are prompted to run a script to create the required user and group manually.


Only add users to the sgdgserv group as described in Oracle product documentation.

The following requirements apply for the SGD servers used with the SGD Gateway:

  • Firewall forwarding. Firewall forwarding must not be enabled for SGD servers used with the Gateway. Firewall forwarding is disabled by default for an SGD server.

  • SGD version. For best results, use version 5.4 of SGD with version 5.4 of the Gateway.

  • Clock synchronization. It is important that the system clocks on the SGD servers and the SGD Gateway are in synchronization. Use Network Time Protocol (NTP) software, or the rdate command, to ensure that the clocks are synchronized.

For more information on SGD server system requirements, see the Oracle Secure Global Desktop Platform Support and Release Notes.

1.2.1 Network Requirements

IPv6 network addresses can be used in an SGD Gateway deployment. Support for IPv6 is limited to the network address of the client device and the Gateway.

IPv6 support is enabled by default for the SGD Gateway. This means that IPv6 addresses are supported in addition to IPv4 addresses.

See Section C.6, “Configuring IPv6 Support for the SGD Gateway” for more details of how to configure the Gateway to bind to IPv6 network addresses.

1.2.2 Known Issues

See the Oracle Secure Global Desktop Platform Support and Release Notes for details of the known issues with this release of the SGD Gateway.