CHEQUE BOOK REQUEST

Cheques are widely used instruments for making payments. Users receive cheque books as part of account facilities availed. If the user is out of cheque leaves, he can raise a request, for issuance of a new cheque book/s.

Request cheque book feature, allows the user to request for a cheque book online. This feature will be enabled only for those accounts for which the cheque book facility is enabled.

While requesting for cheque book, the user can specify his preferences such as the number of cheque books required, leaves per cheque book and the cheque book type.

User can specify the location for delivery of the new cheque book. User can request the cheque book to be delivered at a specific branch or provide a personal address.

You are here How to reach here:

Toggle Menu > Accounts > Current and Savings > Cheque Book Request
OR
Dashboard > Toggle Menu > Accounts > Current and Savings > Accounts Overview > Quick Links > Cheque Book Request

To request a cheque book:

  1. From the Select Account list, select the account for which the cheque book is to be requested.
  2. From the Type of Cheque Book, select the appropriate type of cheque book.
  3. In the Number of Cheque Book field, enter the required number of cheque books.
  4. From the Number of Leaves per Book list, select the number of leaves of the cheques book.
  5. In the Delivery Location field, select the appropriate delivery address.
  1. If you select the Branch Near Me option:
  1. From the Select City list, select the appropriate option.
  2. From the Select Branch list, select the appropriate option.
  1. If you select the My Address option:
  2. From the Address list, select the cheque book delivery address.
ClosedField Description

Field Name

Description

Select Account

Account number along with the account nickname for which the cheque book is to be requested. The account number could be either the user’s Party account or any linked party accounts that he has access to.

Type of Cheque Book

The type of cheque book.

Number of Cheque Books

Number of cheque books required.

This field appears if you have the facility to request for multiple cheque books.

Number of Leaves per Book

Number of cheque leaves needed per cheque book.

Delivery Location

Delivery location of the cheque book.

The options are:

  • Branch Near Me
  • My Address

This section appears if you select My Address option in the Delivery Location field.

Select Address

The address for delivery of the cheque book.

The options maintained in the application, are available here for selection:

  • Work
  • Residence
  • Postal

The address details as maintained at the application are fetched depending on the option selected in the Select Address field and displayed. The user can view this before submitting his request.

This section appears if you select Branch Near Me option in the Delivery Location field.

Select City

The city of the branch where the cheque book is to be delivered.

Select Branch

The branch for delivery option.

Note: The options in this field depend on the selected option in the Select City field.

Branch Address

The complete branch address based on the selection above.

Note: The address displayed here depends on the selected option in the Select Branch field.
  1. To request the cheque book, click Submit.
  2. The Review screen appears. Verify the details and click Confirm.
    The success message of cheque book request along with the reference number appears.
    OR
    Click Back to navigate to the previous screen.
    OR
    Click Cancel to cancel the transaction.
  3. Click Go to Dashboard to navigate to the dashboard screen.
    OR
    Click Go To Account Details to view the Account Details screen.

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