The OTP is configured as two factor authentication mechanism and as per the level of authentication configured, it is executed.
A onetime password will be sent to the email id and/or mobile number of the user, as available on the user profile. This password will be valid only for a specified period of time, after which it will expire and no longer allow the user to proceed.
An OTP, if configured is mandatory to complete a process / transaction. The user can get a fresh OTP, by clicking on Resend Code, to receive the code again (if not received or expired). On successful authentication, the transaction is completed.
For OTP verification:
Field Name |
Description |
---|---|
Verification Code |
The One Time Password or code sent to the customer on their registered email id or mobile number (via SMS). |
FAQs