Accounts

Accounts are the most basic and critical products from the retail banking perspective. The majority of the banking customers hold either Current or Savings account with the bank and hence servicing CASA accounts is the bread and butter, for banks.

The user can access his Accounts through the online channels. He can view balances and account statements, initiate service requests, make inquiry as well as perform financial transactions on his accounts. Users can manage their banking requirements, efficiently and effectively with banks through the self-service channel.

Features Supported In the Application:

The retail accounts module of the application supports the following features: •

• View Account Details
• Debit Card Details
• Apply for New Debit Card
• Block Debit Card
• Request for new Debit Card PIN
• Reset PIN
• Cheque Book Request
• Cheque Status Inquiry
• Stop/Unblock Cheque
• View Account Statement
• Request Statement
• E-Statement Subscription
• Pre-generated Statement
• Forex Calculator
• View Inactive Accounts
• Account Nickname

Pre-Requisites

• Transaction access is provided to retail users
• Islamic CASA accounts are maintained in the host system under a party ID mapped to the user.

Saving and Current Accounts Widget

The savings accounts widget showcases a summary of the accounts held by the customer. It provides the facility for users to access all the important features and information related to the account.

Click on individual components to view in detail.

Accounts Widget

Savings This section lists down all the active and inactive savings accounts that the customer holds with the bank. Active Accounts: Each account page displays the basic details such as the holding pattern along with the name of the primary account holder, account product or offer name, the masked account number and account nickname, if defined., along with the net balance of the account. If the customer holds both conventional as well as Islamic accounts, the type of account is also identified on each record. The customer is able to view further details of an account by clicking on the account. The Islamic Accounts will be coming under the header Islamic of Current and Savings widget. Inactive / Closed Accounts: This displays the number of accounts of the customer that are in inactive status. The customer can view details of the inactive accounts. More options: It provides the facility for users to access all the important features like: Account Details View Statement Cheque Book Request Cheque Status Inquiry Stop/Unblock Cheque Debit Cards

Forex Calculator The forex calculator is a link provided on the dashboard from which the customer can access the Forex Calculator.

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