Request Money

Request Money feature targets users who have receivables due from various individuals and are also periodic in nature. As the name suggests the user needs to initiate a request to pull money from the debtor (the person from whom the money is due to be received) by providing details of the debtor through debtor maintenance.

Once the request is initiated, the detail is sent and then after processes the request to the debtors bank.

Pre-Requisites

• Transaction and account access is provided to retail user
• Transaction working window is maintained
• Debtors are maintained

Features supported in application

Request money allows the user to

• Initiate SEPA Request Money

Workflow

How to reach here:

Dashboard > Payments Widget > Request Money
OR
Dashboard > Toggle Menu > Payments > Request Money

To request for the money:

Field Description

Field Name	Description
Request From	Debtor from which you need to request for money.
Amount	Amount that needs to be transferred.
Request In	Account along with the account nickname where the money needs to be received. For more information on Account Nickname, click here.
Balance	Net balance in the selected account.
Receive On	Date on which the money needs to be received.
Note	Narrative for the transaction.

1. From the Request From list, select the debtor to whom the money is to be requested, and then the account maintained under debtor.

Note: If there are no debtor mapped, click on Add Debtor. And add the bank account details of the debtor.

2. In the Amount field, enter amount that needs to be transferred.
3. From the Request In list, select the appropriate account where the money needs to be received.
4. From the Receive On list, select the appropriate date on which the money needs to be received.
5. In the Note field, enter the description for transaction.
6. Click Request.
   OR
   Click Cancel to cancel the transaction.
   OR
   Click Go to Dashboard, to navigate to the dashboard.
7. The Review screen appears. Verify the details, and click Confirm .
   OR
   Click Cancel to cancel the transaction.
8. The success message appears along with the reference number.
   Click Go to Dashboard, to navigate to the dashboard.
   OR
   Click More Payment Options to go to other payment options.
   OR
   Click Manage Debtors to create/ edit/ view debtors.

FAQs

When will I receive the money I requested?

After the recipient of the request responds with a payment, the money will be deposited automatically in the account you designated when you sent the request.

Can I cancel a request for money?

No, request once initiated cannot be cancelled.

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