Oracle CRM On Demand Desktop Customization Guide > Adding Custom Fields to Oracle CRM On Demand Desktop > Adding Custom Fields to Oracle CRM On Demand Desktop >

About Microsoft Outlook and DB FACADE Storage

Oracle CRM On Demand Desktop supports two types of storage:

• Microsoft Outlook storage.

  Microsoft Outlook storage is the original legacy storage supported by Oracle CRM On Demand Desktop available through Microsoft Outlook. In prior releases of Oracle CRM On Demand Desktop, all objects participating in synchronization were stored in Microsoft Outlook storage. Microsoft Outlook storage is still used for top level object types such as Account, Contact, and so on, that must be displayed in a Microsoft Outlook folders list.

• DB FACADE storage.

  DB FACADE storage is an additional storage type supported by Oracle CRM On Demand Desktop Object types that are not visible in a Microsoft Outlook folders list and that do not have a UI form. Place types such as picklists, associations, and child objects into this storage, because DB FACADE storage is optimized for these types.