This chapter describes how to add a custom object to Oracle CRM On Demand Desktop, using an example. It shows you how to add a Service Request custom object. Although Service Request is actually a default type, it is used as an example to better show the customization process using a default object using existing code in the default package. Use this example as a reference for adding other custom objects for your specific requirements. This chapter includes the following topics:

• Adding Custom Objects to Oracle CRM On Demand Desktop
• Adding Custom Objects to DB FACADE Storage