Bookshelf Home | Contents | Index | PDF |
Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Handles Oracle CRM On Demand Data > How Oracle CRM On Demand Desktop Handles Microsoft Outlook Calendar > How Oracle CRM On Demand Desktop Uses Natural Keys to Identify a Duplicate ActivityOracle CRM On Demand Desktop uses natural keys to detect a duplicate between Microsoft Outlook data and Oracle CRM On Demand data. Oracle CRM On Demand Desktop defines the following natural keys for an activity:
Oracle CRM On Demand Desktop uses these keys to query the Oracle CRM On Demand database. This query determines if a duplicate exists for this activity in the Oracle CRM On Demand database. The following is an example of the natural keys that Oracle CRM On Demand Desktop might define in the connector_configuration.xml file: <natural_keys> For more information, see Files in the Customization Package. |
Oracle CRM On Demand Desktop Administration Guide, Version 5.2 | Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |