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Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Synchronizes Data > About Local SynchronizationLocal synchronization allows users to synchronize changes to records that occurred in Microsoft Outlook with corresponding records in Oracle CRM On Demand, and to synchronize changes made in CRM On Demand with those same records back to Microsoft Outlook. In local synchronization, only the records modified in Microsoft Outlook are synchronized with Oracle CRM On Demand. To synchronize all the records in Microsoft Outlook, you must run full synchronization. Oracle CRM On Demand Desktop allows users to switch between full synchronization and local synchronization. During each local synchronization, Oracle CRM On Demand Desktop does the following:
NOTE: The default synchronization in Oracle CRM On Demand Desktop is local synchronization. If you double-click the CRM Desktop icon in the system tray, then local synchronization launches. However, clicking the Synchronize Now button in the Resolve Conflicts tab in the Control Panel always launches full synchronization, regardless of the default synchronization option. For more information on Windows registry parameters that affect local synchronization, see Windows Registry Parameters That Affect Local Synchronization. |
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