Oracle Web Services On Demand Guide > Overview of Web Services On Demand >

About Service Allotments

Service allotments provide insight to customers regarding their usage of Oracle CRM On Demand and also promote equitable use of resources among all customers. Customers who understand their usage of Oracle CRM On Demand can improve user adoption of the application and can also optimize their usage both in the UI and their integrations.

The service allotments for Web service usage include the following:

• Web Services Operations Allotment. The number of distinct operations performed by a company over a 24 hour window.
• Web Services Concurrent Request Allotment. The maximum number of stateful and stateless Web service requests that can be processed at any point in time.

For service allotments, usage from all Web service clients, including those developed by Oracle, as well as those developed by customers and third parties is measured.

In the Oracle CRM On Demand UI, company administrators can view service allotment usage through the links under the Admin, Company Administration, Service Allotment Administration section. By selecting the Service Allotment Administration link, administrators can view details of their allotments, and current and remaining usage. By selecting the Service Allotment Usage History link, administrators can view historical usage for all of their service allotments.

The Web Service Utilization page provides additional details regarding Web service usage. This page can be accessed either from the Admin homepage or the Company Administration page through a link under the Service Allotment Administration section. Administrators can use this page to see the operations used for each Web service request issued.

NOTE:  See Oracle CRM On Demand Online Help for more information about service allotment administration.