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Diameter Signaling Router Alarms and KPIs
Release 8.2
E89015-01
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32112 - Device Interface Failure

Alarm Group:
PLAT
Description:
Device Interface Failure. This alarm indicates either the IP bond is not configured or is down.
Severity:
Critical
Instance:
May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
tpdDeviceIfFailure

Recovery:

  1. Run syscheck in verbose mode by executing syscheck -h for usage information.
  2. Investigate the failed bond and slave devices configuration using netAdm query:
    • sudo /usr/TKLC/plat/bin/netAdm query --device=<bondX>
    • sudo /usr/TKLC/plat/bin/netAdm query --device=<slave device>
  3. Determine if the failed bond and slave devices have been administratively shut down or has operational issues:
    • cat /proc/net/bonding/bondX, where X is bond designation
    • ethtool <slave device>
  4. If bond, and slaves, are healthy attempt to administratively bring bond up:
    • ifup bondX
  5. If condition persists, contact My Oracle Support (MOS) and provide the system health check output and output of steps 1 through 4.
  6. It is recommended to contact My Oracle Support (MOS) to request hardware replacement.