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Diameter Signaling Router Alarms and KPIs
Release 8.2
E89015-01
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22721 - Policy and Charging Server In Congestion

Alarm Group:
PCA
Description:
The Policy and Charging Server is operating in congestion. Average Policy and Charging ingress messages rate exceeds the configured threshold. The thresholds are based on the engineered system value for Ingress Message Capacity.
Severity:
Minor, Major, Critical
Instance:
PCA
HA Score:
Normal
OID:
pdraPdraCongestionStateNotify
Auto Clear Seconds:
0 (zero)

Recovery:

  1. Adjust the alarm threshold parameters. Verify the configuration by navigating to the Congestion Options on Policy DRA > Configuration > Alarm Settings.
  2. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP by selecting Status & Manage > KPIs.
    If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.
  3. If the problem persists, it is recommended to contact My Oracle Support (MOS).