This alarm indicates that a Communication Agent is
unable to establish transport connections with one or more other
server,
and this may indicate applications on the local
server
are unable to communicate with all of their peers. Generally this alarm is
generated when a
server
or the IP network is undergoing maintenance or when a connection has been
manually disabled.
Severity:
Major
Instance:
N/A
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFConnectionDownNotify
Recovery:
Navigate to
Main
Menu > Alarms &
Events > View
History to find additional information about the
alarm.
The information can be found by locating the row
with a sequence number that matches the active alarm sequence number and
viewing the Additional Info column.
Check the event history logs by navigating to
Main
Menu > Alarms &
Events > View
History for additional
Communication Agent events or alarms from
this
MPserver.
Navigate to
Main
Menu > Communication
Agent > Maintenance > Connection Status to determine which
connections on the
server
have abnormal status.
If the connection is manually disabled, then no
further action is necessary.
Verify the remote
server
is not under maintenance.
Verify IP network connectivity exists between the
two connection end-points.
Verify the connection’s local IP address and port
number are configured on remote node.
Verify the Application Process using
Communication Agent plug-in is running on
both ends.
Verify the connection’s remote IP address and port
correctly identify remote’s listening port.
