33058 - MD-IWF DiamToMap PTR Utilization

Alarm Group:

MIWF

Description:

The MD-IWF Application DiamToMap PTR Utilization is approaching its maximum engineered capacity.

Severity:

Minor, Major, Critical

Instance:

EvMdIwfDiam2MapPtrUtil, MD-IWF

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterMdIwfDiamToMapPtrUtilNotify

Recovery:

1. A DiamToMap PTR is allocated for every pending Diameter-to-Map transaction. The PTR size is engineered based on an average transaction holding size. If the PTRs becomes depleted, no new transactions can be processed by the MD-IWF application.
2. PTR exhaustion is most likely caused by long delays in the Diameter or SS7 networks. PTR exhaustion problems can be reduced/eliminated by reducing the MAP timer values.
3. View the current MAP timers from MAP-Diameter IWF > Configuration > MD-IWF Options.
4. It is recommended to contact My Oracle Support (MOS) for further assistance.