25608 - Abnormal DA-MP Firewall

Alarm Group

DIAM

Description

DSR Signaling Firewall Operational status is degraded.

Severity

Minor

Instance

<DA-MP name>

HA Score

Normal

Auto Clear Seconds

N/A

OID

eagleXgDiameterFwDegradedNotify

Recovery

1. Analyze event 25609 - Firewall Configuration Error encountered to identify the error(s) and the DA-MP which reported the error(s).
2. Analyze any platform alarms on the identified DA-MP. Follow the procedures to clear the platform alarms on the identified DA-MP
3. Disable the Signaling Firewall from the Signaling Firewall page (Diameter > Maintenance > Signaling Firewall).
4. If the alarm persists, restart the application on the identified DA-MP from the Status & Manage screen on the active Network OAM GUI.
5. If the problem is still unresolved, it is recommended to contact My Oracle Support (MOS) for assistance.