19832 - Communication Agent Reliable Transaction Failed

Event Type:

CAF

Description:

Failed transaction between servers result from normal maintenance actions, overload conditions, software failures, or equipment failures.

Severity:

Info

Instance:

<ServiceName>, <RemoteIP> |<null>

• If serviceID is InvalidServiceID, then <ServiceName> is “EventTransfer”.
• If <ServiceName> is “EventTransfer”, then include <RemoteIP>.
• If serviceID is unknown, then <ServiceName> is null.

HA Score:

Normal

Throttle Seconds:

10

OID:

cAFEventComAgtTransFailedNotify

Recovery:

1. Use Main Menu > Communication Agent > Maintenance > Connection Status to determine if the local server is unable to communicate with another server or if servers have become overloaded.
2. Check the server’s KPIs and the Main Menu > Communication Agent > Maintenance > Connection Status to trouble-shoot the cause of server overload.
3. Check the Main Menu > Communication Agent > Maintenance > HA Status that corresponds to the ServiceID in the event instance to trouble-shoot the operation of the service.
4. If the event cannot be explained by maintenance actions, it is recommended to contact My Oracle Support (MOS) for assistance.