19200 - RSP/Destination unavailable
- Alarm Group:
- SS7
- Description:
- Unable to access the SS7 Destination Point Code
because the RSP status is unavailable.
- Severity:
- Critical
- Instance:
- RSP Name
- HA Score:
- Normal
- Auto Clear Seconds:
- This alarm does not autoclear.
- OID:
- awpss7M3rlRspUnavailableNotify
Recovery:
-
RSP/Destination status can be monitored from the
SOAM GUI by navigating to
.
- If the RSP/Destination becomes unavailable due
to a link set failure, the MP
server
automatically attempts to recover all links not manually disabled.
- If the RSP/Destination becomes unavailable due
to the receipt of a TFP, the route's status is periodically audited by sending
RST messages to the adjacent point code which sent the TFP.
-
Navigate to
to check the status of linkset links to the
adjacent server.
-
Navigate to
to check the SCTP status to
the adjacent server.
-
Verify IP network connectivity exists between the MP
server
and the adjacent
servers.
-
If all the connections to adjacent server are OK,
then check the connections between adjacent server and Remote Signaling Point.
The specific steps depend on the adjacent server type.
-
Check the event history logs for additional SS7
events or alarms from this MP
server.
-
Verify the adjacent server is not under maintenance.
-
If the problem persists, it is recommended to
contact
My Oracle Support (MOS).
