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Diameter Signaling Router Alarms and KPIs
Release 8.2
E89015-01
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5001 - IPFE Backend Unavailable

Alarm Group:
IPFE
Description:
The IPFE has not received any heartbeats from an application server within the heartbeat timeout interval.
Severity:
Minor
Instance:
IP address of the application server.

Note:

If a heartbeat is received from the application server, this alarm clears.
HA Score:
Normal
Auto Clear Seconds:
N/A
OID:
ipfeIpfeBackendUnavailableNotify

Recovery:

  1. Check the status of the application servers by navigating to the Status & Manage > Server page.
  2. Consult the application server's documentation for recovery steps.
  3. If the application server is functioning, check for network connectivity issues between the IPFE and the application server.
  4. It is recommended to contact My Oracle Support (MOS) for assistance.