19805 - Communication Agent Failed To Align
Connection
Alarm Group:
CAF
Description:
The
Communication Agent failed to align
connection. This alarm indicates that Communication Agent has established one
or more transport connections with
servers
that are running incompatible versions of software, and so Communication Agent
is unable to complete the alignment of the connection. A connection that fails
alignment cannot be used by applications to communicate with other
servers,
and so this alarm may indicate that applications are unable to communicate with
their expected set of peers.
Severity:
Major
Instance:
N/A
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFConnAlignFailedNotify
Recovery:
If the connection administrative action is set to
‘disable’, the alarm is cleared. No further action is necessary.
Check the event history logs at
Main
Menu > Alarms &
Events > View
History for additional
Communication Agent events or alarms from
this
MPserver.
Find additional information for the alarm in
Main
Menu > Alarms &
Events > View
History by locating the row with a sequence number
that matches the active alarm sequence number and viewing the Additional Info
column.
Check the event history logs at
Main
Menu > Alarms &
Events > View
History for additional Communication Agent events or
alarms from this MP
server.
Check
Main
Menu > Communication
Agent > Maintenance > Connection Status to determine which
connections on the
server
have abnormal status.
For each connection reporting 'Aligning' connection
status, determine the
servers
that are endpoints, and verify that the correct software is installed on each
server.
If incorrect software is present, then
server
maintenance may be required.
