MOS (https://support.oracle.com)
is your initial point of contact for all product support and training needs. A
representative at Customer Access Support (CAS) can assist you with MOS
registration.
Call the CAS main number at 1-800-223-1711 (toll-free in
the US), or call the Oracle Support hotline for your local country from the
list at
http://www.oracle.com/us/support/contact/index.html.
When calling, make the selections in the sequence shown below on the Support
telephone menu:
- Select
2 for New Service Request
- Select
3 for Hardware, Networking and
Solaris Operating System Support
- Select one of the following options:
- For Technical issues such as creating a new
Service Request (SR), Select
1
- For Non-technical issues such as registration or
assistance with MOS, Select
2
You are connected to a live agent who can assist you with
MOS registration and opening a support ticket.
MOS is available 24 hours a day, 7 days a week, 365 days
a year.