Discover a Device Not Appearing in Configuration Manager

Use this task if a device was added in Device Manager, and this device is not visible in Configuration Manager (even after clicking Refresh).

Note:

For Oracle Enterprise products, the following procedure supports only the Enterprise Session Border Controller (ESBC) and the Enterprise Communications Broker (ECB).

1. Expand the Device Manager slider, and click Devices.
2. In the Managed Devices pane, click Refresh.
3. Return to Configuration Manager to continue your configuration for the device that now appears.