Table of Contents
1. Navigation
1.1 Audience
1.2 Conventions Used
1.3 Logging In
1.4 Template and Navigation
1.4.1 Home Screen
1.4.2 Screens
1.5 Common Operations
1.5.1 Basic Operations
1.5.2 Basic Actions
1.5.3 Personalization Options
1.6 Keyboard Compatibility
1.6.1 Keyboard Compatibility
1.7 Tool Tips
1.8 Accessibility
1.8.1 Understanding Accessibility
1.8.2 Application Accessibility Preferences
1.8.3 Other Accessibility Considerations
1.8.4 Setting up Accessibility Preferences
2. Search Function
2.1 Search Criteria
2.2 Searching for an Application
2.2.1 Search/Task tab
2.2.2 Quick Search section
2.3 Searching for an Account and Customer
2.3.1 Quick Search section
2.3.2 Search Using Customer Details
2.3.3 Search Using Account Details
2.3.4 Search Using Business Details
3. Dashboards
3.1 Introduction
3.2 Dashboards
3.3 User Productivity
3.3.1 Viewing Underwriting/Funding tasks
3.4 System Monitor
3.4.1 Monitoring Batch Jobs
3.4.2 Monitoring Jobs
3.4.3 Monitoring Services
3.4.4 Database Server Log Files
3.4.5 Monitoring Users
3.5 Producer Analysis
3.6 Process Files
3.6.1 Incoming Process File
3.6.2 Outgoing Process File
4. Sales Lead
4.1 Introduction
4.2 Lead Entry
4.2.1 Telecoms Sub Tab
4.2.2 Comments sub tab
4.2.3 Documents sub tab
4.2.4 Requests sub tab
4.3 Follow-Up tab
4.4 Maintenance tab
5. Simple Application Entry
5.1 Introduction
5.2 Entering a Credit Application
5.2.1 Pre-qualifying an Application
5.3 Applicants Tab
5.4 Business Tab
5.5 Request Tab
5.6 Collateral Tab
5.7 Comments Tab
5.8 Tracking Tab
5.9 Verification Tab
5.9.1 Application Entry using Fax-In
5.10 Review Request
6. Application Entry
6.1 Introduction
6.2 Entering a Credit Application
6.3 Applicants Tab
6.4 Business Applicants Tab
6.5 Request Tab
6.6 Bureau Tab
6.7 Collateral Tab
6.8 Comments Tab
6.9 Tracking Tab
6.10 Document Tab
6.10.1 Document Sub Tab
6.11 Verification Tab
6.12 Tools tab
6.12.1 Application Entry using Fax-In
6.13 Review Request
7. Underwriting
7.1 Introduction
7.2 Underwriting Screen - an overview
7.3 Loading an Application on the Underwriting screen
7.3.1 Applications
7.3.2 Changing the Status of the Application
7.3.3 Rehashing an Application
7.3.4 Aging an Application
7.4 Summary Tab
7.5 Applicant Tab
7.5.1 Address Sub Tab
7.5.2 Employments Sub Tab
7.5.3 Telecoms Sub Tab
7.5.4 Summary Sub Tab
7.5.5 Credit Score Sub Tab
7.5.6 Duplicate Applicant Sub Tab
7.5.7 Existing Account Sub Tab
7.5.8 Tracking Attributes Sub Tab
7.5.9 Customer Search Tab
7.6 Business Tab
7.6.1 Address Sub Tab
7.6.2 Telecoms Sub Tab
7.6.3 Financials Sub Tab
7.6.4 Liabilities Sub Tab
7.6.5 Partners Sub Tab
7.6.6 Affiliates Sub Tab
7.6.7 Other Details Sub Tab
7.7 Request Tab
7.7.1 Itemization Sub Tab
7.7.2 Trade-In Sub Tab
7.7.3 Subvention Sub Tab
7.8 Decision Tab
7.8.1 System Recommendation
7.8.2 Stipulations Sub Tab
7.8.3 Itemization Sub Tab
7.8.4 Trade-In Sub Tab
7.8.5 Rate Schedule Sub Tab
7.8.6 Subvention Sub Tab
7.8.7 Compensation Sub Tab
7.8.8 Multiple Offers sub tab
7.9 Bureau Tab
7.9.1 Printing the Credit Bureau Data as a Text/PDF Report
7.9.2 Requesting a Credit Bureau Report Manually
7.10 Collateral Tab
7.10.1 Valuations Sub Tab
7.10.2 Tracking Sub Tab
7.10.3 Seller Tab
7.11 Comments Tab
7.12 Tracking Tab
7.12.1 Field Investigation Sub Tab
7.13 Document Tab
7.13.1 Checklist Sub Tab
7.14 Verification Tab
7.14.1 Edit Sub Tab
7.14.2 Audits Sub Tab
7.14.3 History Sub Tab
7.15 Correspondence Tab
7.15.1 Correspondence Sub Tab
7.15.2 Letters Sub Tab
7.16 Tools Tab
7.17 Review Request
7.17.1 Filter and View Review Requests
7.17.2 Create and Send Review Request
7.17.3 Reviewing a Request
7.17.4 Responding to Review Request
7.17.5 Reassign Review Request
7.17.6 E-mailing Review Request
7.17.7 Closing Review Request
7.17.8 Complete Review Request
8. Funding
8.1 Introduction
8.2 Funding (an overview)
8.3 Funding Screen’s Master Screen
8.4 Summary Tab
8.5 Applicants Tab
8.6 Business tab
8.7 Request Tab
8.8 Decision Tab
8.9 Bureau Tab
8.10 Contract Tab
8.10.1 Contract (2) Sub Tab
8.10.2 Repayment Sub Tab
8.10.3 Itemizations Sub Tab
8.10.4 Trade-In Sub Tab
8.10.5 Subvention Sub Tab
8.10.6 Insurance Sub Tab
8.10.7 ESC Sub Tab
8.10.8 Escrow Sub Tab
8.10.9 Compensation Sub Tab
8.10.10 Proceeds Sub Tab
8.10.11 Disbursement Sub Tab
8.10.12 Fee Sub Tab
8.10.13 ACH Sub Tab
8.10.14 Coupon Sub Tab
8.10.15 References Sub Tab
8.10.16 Real Estate Sub Tab
8.10.17 PDC Sub Tab
8.11 Collateral tab
8.12 Comments Tab
8.13 Tracking Tab
8.14 Document tab
8.15 Verification Tab
8.16 Correspondence Tab
8.17 Escrow Analysis Tab
8.18 Tool Tab
8.19 Review Request
9. Tools
9.1 Loan Calculator
9.1.1 Parameters
9.1.2 Repayment Options
9.1.3 Amortization Schedule
9.1.4 Printing a Quote
9.1.5 Copy Calculation to Contract or Decision tab
9.2 Vehicle Evaluator
9.2.1 Attributes Tab
10. Application Retrieval
10.1 Introduction
10.2 Archiving / Purging
10.3 Retrieving an Archived Application
11. Scenario Analysis
11.1 Introduction
11.1.1 View an Existing Scenario Analysis
11.1.2 Generating Scenario Analysis
11.1.3 Auto Suggest Pricing for the Scenario Analysis
11.1.4 Creating an Amortized Schedule for the Scenario Analysis
11.1.5 Creating an Application from the Scenario Analysis
11.1.6 Generating a quote from the scenario analysis
11.2 Viewing Information from Scenario Analysis
11.3 Subvention Sub Tab
11.4 Compensation Sub Tab
12. Application Documents
12.1 Introduction
12.2 Application Document screen
12.2.1 Attaching a Document to an Application from a server
12.2.2 Attaching a Document to an Application from a Client Machine
12.2.3 Copying a Document
12.2.4 Moving a Document
12.2.5 Viewing a Document Attached to an Application
12.3 Document Tracking section
12.3.1 Locating an Application Document
12.3.2 Viewing a Document Attached to an Application
13. Image Maintenance
14. Oracle Financial Services Lending and Leasing Reports
14.1 Number of Credit Applications Entered by User
14.2 Collateral Tracking Log
14.3 Credit Bureau Report
14.4 Account Payable (Origination)
14.5 Number of Credit Application Images by Status
14.6 Dealer Reserve Report
14.7 Batch Job Report
14.8 User Report and Access by Responsibility
14.9 Transactional Access by Responsibility
14.10 Front End Access by Responsibility
14.11 Underwriting Status by Month and Producer Loan
14.12 Underwriting Status By Month and Underwriter Loan
14.13 Underwriting Status By Month Loan
14.14 Funded Contracts Loan
14.15 Pre Funding Contracts Loan
15. Producer
15.1 Producer Details
15.1.1 Payment Details
15.1.2 Compensation Plan
15.1.3 Subvention
15.1.4 Transactions
15.1.5 Holdback/Loss Reserve
15.1.6 Tracking Attributes
15.1.7 Contacts
15.1.8 Comments
15.1.9 Summary
15.1.10 Title Status Summary
16. Vendors
16.1 Vendors Screen
16.1.1 Vendors tab
16.1.2 Assignment Allocation
16.1.3 Work Orders Tab
16.1.4 Follow-up Tab
16.1.5 Invoices Tab
Appendix A: Rounding Amounts and Rate Attributes
Appendix B: Payment Amount Conversions
Appendix C: Generic Recovery Interface (GRI)
C.1 Introduction
C.1.1 Pre-requisites
C.2 Create Case
C.3 Update Case
C.4 Case Comments
C.5 Hold Case
C.6 Reopen Case
C.7 Reassign Case
C.8 Close Case
C.9 Case Updates Received via FireHose WebService
C.10 Case Repossession
C.11 Case Invoice