Saving Platform Debug Logs

The Save Platform Debug Logs menu is used to help you troubleshoot a system failure. You can adjust two settings to limit the size of the saved log files.

Information saved in the logs includes the current state of all logs, all the configuration files, all the system procedure entries, and several miscellaneous files. Output from this process is a single tar/gzip file.

To use the menu:

  1. Log in to the platcfg utility using one of two methods, either from the system console using root or through an SSH remote session using admusr.
    • To access the platcfg utility from the system console:
      1. Log in as root.
      2. Enter su - platcfg.
    • To access the platcfg utility through an SSH remote session:
      1. Log in as admusr.
      2. Enter sudo su - platcfg.

    Note: The dash (-) is required in the su - platcfg or the sudo su - platcfg command to ensure proper permissions.

  2. Select Policy Configuration from the Main Menu screen and press Enter.

    Note: The NetBackup Configuration menu selection only opens if the server is a CMP server.

  3. Select Save Platform Debug Logs from the Policy Configuration Menu screen and press Enter.

  4. In the screen that opens, enter values for the following fields:

    • Record limit for qptrace—This field specifies the maximum number of qptrace messages to save. Do not change this setting when generating a save log to debug a problem; only reduce the default number messages when instructed to do so by Customer Support.
    • Record limit for AppEventLog—This field specifies the maximum number of AppEventLog records to save. Do not change this setting when generating a save log to debug a problem; only reduce the default number records when instructed to do so by Customer Support.
    • Remember count limit settings—This field specifies whether or not to retain limit setting from previous log.
    • Include trace/subact/sync log—This field indicates whether to include the extra trace/subact/sync debug records.
    • Save as—This field lists the path and filename of the file being saved.
    Note: Include trace/subact/sync log should be left set to No unless directed to be set to Yes by My Oracle Support (MOS).

  5. Select OK and press Enter to save variable changes and generate the tar/gzip file.

    The file is generated and saved in the location you specified.