Restarting the Application

Note: Restarting the application will interrupt service on a server if it is in an active role. However, restarting the application does not log out users.

To restart the application:

  1. Log in to the platcfg utility using one of two methods, either from the system console using root or through an SSH remote session using admusr.
    • To access the platcfg utility from the system console:
      1. Log in as root.
      2. Enter su - platcfg.
    • To access the platcfg utility through an SSH remote session:
      1. Log in as admusr.
      2. Enter sudo su - platcfg.

    Note: The dash (-) is required in the su - platcfg or the sudo su - platcfg command to ensure proper permissions.

  2. Select Policy Configuration from the Main Menu screen and press Enter
  3. Select Restart Application from the Policy Configuration Menu screen and press Enter.
  4. Select Yes and press Enter to restart qp_procmgr.

    Restart qp_procmgr
    Note: Following this procedure restarts qp_procmgr, which controls all Policy Management specific processes, and the entire application is restarted. It does not restart High Availability (HA) or database software, although the failure of the application on the active server will trigger an HA failure.