71003 – OM Stats Exception Error

Alarm Type
PCRF
Description
OM statistics task could not generate particular statistics due to an exception.
Default Severity
Minor
Instance
N/A
HA Score
Normal
Clearing Action
Auto clear after 7200 seconds (120 minutes) or when OM statistics are run again.
OID
OmStatsExceptionError

Recovery:

  1. Check to ensure Policy server version is the same as the CMP version. If the versions are different, upgrade the server version to be the same as the CMP version.
  2. Check MySQL status to ensure there is not an exception in the DC log.