71003 – OM Stats Exception Error
- Alarm Type
- PCRF
- Description
- OM statistics task could not generate particular statistics due to an exception.
- Default Severity
- Minor
- Instance
- N/A
- HA Score
- Normal
- Clearing Action
- Auto clear after 7200 seconds (120 minutes) or when OM statistics are run again.
- OID
- OmStatsExceptionError
Recovery:
- Check to ensure Policy server version is the same as the CMP version. If the versions are different, upgrade the server version to be the same as the CMP version.
- Check MySQL status to ensure there is not an exception in the DC log.