71004 – AM Conn Lost

Alarm Type
PCRF
Description
AM socket closed.
Default Severity
Minor
Instance
N/A
HA Score
Normal
Clearing Action
AM connection restored to remote peer.
OID
AMConnLost

Recovery:

  1. Check the availability of the AM.
  2. Check the AM log for a recent failover or other operations that can interrupt communications.
  3. If the AM has not failed, make sure that the path from the AM to the MPE device (port 3918) is operational.
  4. If the problem persists, contact My Oracle Support (MOS).